ITSM INTEGRATION

OPERATIONS
THAT CLOSE
THE LOOP

Detect issues, create tickets, track remediation, and verify fixes—automatically. Integrate with your existing ITSM workflows.

INTEGRATES WITH

JiraNATIVE
ServiceNowNATIVE
PagerDutyNATIVE
SlackALERTS
Microsoft TeamsALERTS
WebhooksCUSTOM
CAPABILITIES

ITSM
CAPABILITIES

Full operational lifecycle—from detection to remediation to verification.

AUTO-TICKET GENERATION

Automatically create tickets for detected issues. Pre-filled with context, affected resources, and remediation steps.

WORKFLOW INTEGRATION

Native integration with Jira, ServiceNow, and PagerDuty. Tickets flow into your existing processes.

AUTO-REMEDIATION

For approved issue types, skip the ticket—fix it automatically and document what was done.

SLA TRACKING

Track remediation timelines against your SLAs. Escalate automatically when deadlines approach.

SMART ASSIGNMENT

Route tickets to the right team based on resource type, severity, and ownership tags.

AUDIT TRAIL

Complete history of every issue—detection, assignment, remediation, and verification.

PROCESS

THE CLOSED LOOP

From detection to verification—fully automated.

01
DETECTIssue identified
02
TICKETAuto-created
03
ASSIGNRight team
04
REMEDIATEFix applied
05
VERIFYConfirmed fixed
AUTOMATION LEVELS

CHOOSE YOUR
LEVEL OF AUTOMATION

ALERT + TICKET MODE

PolicyCortex detects issues and creates tickets. Your team handles remediation.

  • Auto-ticket with full context
  • Suggested remediation steps
  • Human executes the fix

FULL AUTONOMOUS MODE

Recommended

PolicyCortex detects, remediates, and documents—automatically.

  • Auto-remediation within guardrails
  • Ticket created with what was done
  • Verification confirms the fix worked

STOP FIGHTING
FIRES.
START BUILDING THE FUTURE.

Your team should be innovating, not drowning in tickets. Let the robots handle the routine.

60-DAY MONEY-BACK GUARANTEE