Compliance findings land where work happens.
Your team operates in ServiceNow, Jira, or Azure DevOps. PolicyCortex doesn't force a new tool — it routes findings, remediation tasks, and POA&M items directly into your existing ITSM. Status updates flow bidirectionally; closure in either system propagates.
- CAP-01ServiceNow GRC nativeFindings → incidents; POA&Ms → CAR records; SSPs → docs.
- CAP-02Jira issue lifecycleFindings open issues; remediation closes them automatically.
- CAP-03Approval workflowsMulti-step approvals via Slack · Teams · ServiceNow approvals.
- CAP-04Evidence in ticketEvery ticket carries its remediation evidence as attachment.
- CAP-05Auto-close on remediationPlatform action satisfies ticket → status sync → closure evidence.
- CAP-06SLA-awareFindings inherit ITSM SLA. Escalation when SLAs near breach.
- 01ConnectServiceNow + Jira API tokens. Project + assignment-group mapping.
- 02ConfigureSeverity → priority mapping. Owner routing. Approval workflows.
- 03OperateFindings land in ITSM. Remediation closes tickets. Evidence attached.
- DOE National LabActive consultant
- MITRECybersecurity engineering
- USAAFinancial-grade ops
- FrontierProduction cloud architecture
Founder runs every engagement personally. 4 U.S. patent applications filed.
ServiceNow modules supported?
ITSM (Incidents, Changes), GRC (Findings, CARs, SSPs), CMDB (asset linkage). PolicyCortex respects existing assignment groups, business services, and SLA definitions.
Custom Jira workflows?
Yes. The integration maps PolicyCortex states to your existing Jira workflow states. Custom transitions, custom fields, and approval gates respected.
Bidirectional sync — what if ticket closes manually?
Closure in ServiceNow / Jira triggers a state revalidation in PolicyCortex. If the underlying drift is actually remediated, the platform marks it closed; if not, ticket reopens with note.
Approval workflows?
Native Slack approvals, Teams approvals, or routing through ServiceNow's approval engine. Approval evidence (who, when, on what basis) flows back to PolicyCortex as part of the audit record.
Don't force a new tool. Route to where work already happens.
$15,000 flat for the 30-day pilot. Connect ServiceNow / Jira, watch findings route automatically with full evidence chain.